Q. What is STUDY CRM?
A. STUDY CRM is a complete Student Relationship Management, Application Management, Course Fee Management, Email Automation solution which helps companies to increase revenue, sales success rates, improve student satisfaction, better cordination between sales agent and branches and control the quality of the business structure. STUDYCRM is completely web based, it's accessible 24 hours a day from any computer connected to the internet anywhere in the world. We can also restrict the accessability to particular offices/PC only.

Q. What infrastructure is required?
A. You need a computer system with a web browser. We take care of everything else for you (for STUDY CRM OnDemand solution).

Q. Why do we charge such a low price?
A. We don't spend millions on advertising. We believe in increasing our satisfied customers rather than charging hefty amounts from few companies. We're not going to bait our customers with low rates and then charge high renewal prices.

Q. How safe is my data?
A. We truly understand the importance of data to the company. We have a dedicated security team whose sole purpose is to administer our servers and network to ensure there are no compromises. Network traffic is monitored 24/7. We also employ and keep upgrading to the best security products and procedures available in the industry.
> User can be linked with particular IP Addresses. That means particular user can login into the software through particular IP Address only. That means no body can able to operate the software outside defined premises.
> All password are encrypted with MD5 security
> User may be allowed to access the system in particular timing only.
> User can be restricted to access the system on temporarily basis by administrator.
> Log in and Logout timing report of the users will be provided in the system.

Q. How does STUDY CRM help me?
A. We have developed STUDYCRM keeping in mind all the activities required right from acquiring a student to satisfying him/her with quick support during all processing phases. Some examples are as under :
manage activities: create and manage enquiry, create and manage applications with personal & educational & test details, Reminder & Activities Management, Template based Email management, Searches by various fields, Multiple-level Hierachy for users, better security system.

Q. How can I interact with STUDY CRM support center?
A. For any queries, you can contact us at:
Email: info@studycrm.com
Phone:+91-9810707967

Q. What is the service response time?
A. 4-8 hours

Q. Since Study CRM On Demand is web-based, what is the business continuity plan when we lost internet connection?
A. In any case, if we go for multiple branches, we need to have internet backbone for centralised database. User can always keep backup facility like internet on mobile, Data card etc.

Q. What level of IT support is required to run software?
A. For On Demand solution there is absolutely no inhouse IT support is required.